Ongoing Support
Going live is only the beginning.
Once your application is launched, you need a partner to maintain your application, update it as needed, and be your frontline of defense against any security issues that may arise. In the public and non-profit sectors, this is especially important as IT staff can be limited or completely non-existent.
At Parallel we take pride in our long-term partnerships with organizations. We offer both application support and completely managed hosting.
Application support
For organizations without dedicated IT resources needing full technical support.
Includes
Application support
Content updates
Security patches
Online ticketing system
Email Support
Phone support
Backup and Recovery services
- and more
Managed hosting
For organizations needing high-performance and secure hosting.
Includes
Shared and Dedicated Hosting options
OFfsite backups
Fully managed servers
Transactional email
Video hosting
Email newsletters
Advanced search
- and more
