Ongoing Support

Going live is only the beginning.

 

Once your application is launched, you need a partner to maintain your application, update it as needed, and be your frontline of defense against any security issues that may arise. In the public and non-profit sectors, this is especially important as IT staff can be limited or completely non-existent.

At Parallel we take pride in our long-term partnerships with organizations. We offer both application support and completely managed hosting.

 

 

Application support

For organizations without dedicated IT resources needing full technical support.

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Includes

Application support

Content updates

Security patches

Online ticketing system

Email Support

Phone support

Backup and Recovery services

- and more

Managed hosting

For organizations needing high-performance and secure hosting.

Content Strategy

Includes everything in Audit +

Shared and Dedicated Hosting options

OFfsite backups

Fully managed servers

Transactional email

Video hosting

Email newsletters

Advanced search

- and more

 


 

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